PaymentVision 5.9.1

PaymentVision 5.9.1 is now available in production. The purpose of this release is to make 2 changes to Email Notifications (Display Name, Email Unsubscribe Link).

Email Notifications

Email Notifications are an existing feature that enables clients to send payment-related emails (e.g.; payment confirmations, intent to deposit notifications, varying amount transfer notifications) based on rules configured within the PaymentVision Portal, as shown within the screen shot below.

Display Name

Display Name is a field within the email header. When populated, it is what an email recipient sees in the From field within their inbox. When not populated, the From field defaults to the From Address.

BEFORE

Prior to this release, Email Notifications were sent without a Display Name and, as a result, email recipients would see the From email address within their inbox. The following screen shot provides an example of how an Email Notification appeared within an inbox prior to this release.

without display name

AFTER

Now, as part of this release, Email Notifications will be sent with a Display Name and, as a result, email recipients will see the Display Name in the From field within their inbox as shown within the screen shot below. The following screen shot provides an example of how an Email Notification will now appear within an inbox as part of this release.

display name after

REASON FOR CHANGE

The reason for the change is to help customers to more easily recognize the sender of Email Notifications.

KNOWN ISSUE

When an Email Notification rule sender is set to an email address within the Address Book and the display name associated with the email address is later changed, it will prevent the rule from sending Email Notifications unless the Email Notification rule is re-saved. We plan to resolve this issue as part of a future release.

Email Unsubscribe Link

Email Unsubscribe Link is a new feature that will add an unsubscribe link to the bottom of all emails, as shown within the screen shot below. When an email recipient clicks the link, all subsequent Email Notifications sent to that recipient will be blocked.

unsubscribe

REASON FOR CHANGE

The reason for the change is to help Debt Collectors comply with the reasonable-and-simple standard for opting out of electronic communications, as part of the upcoming Regulation F rules.

LIMITATION

PaymentVision does not provide a mechanism, as part of this release, to opt back in once opted out. We plan to address this limitation as part of a future release.