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IVR (Integrated Voice Response)
Integrated voice response or integrated voice recognition are payment systems that use the telephone to automate the capture of transactional information from a payer. Payers may either...
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Consumer Account
An account held at a development financial institution (DFI) which has been opened by a natural person and is used for personal needs.
Related Terms
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TCPA (Telephone Consumer Protection Act)
The Telephone Consumer Protection Act limits the amount of telemarketing and overall use of automated phone calls. The act applies to automated phone calls (including pre-recorded messages),...
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